⋅ THE TULSA FIRE MUSEUM IS OPEN DURING MONTHLY SCHEDULED EVENTS AND OPEN HOUSES ⋅
Effective: October 1st, 2025
The Tulsa Fire Museum (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting our website or engaging with our programs.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, mailing address, or payment details when you donate, register for events, volunteer, or sign up for our newsletter.
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Non-Personal Information: Browser type, device information, IP address, and pages visited—collected automatically through cookies or analytics tools.
2. How We Use Your Information
We use collected information to:
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Process donations and provide receipts.
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Communicate about events, programs, and updates.
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Respond to inquiries or requests.
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Improve our website and user experience.
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Maintain accurate donor and volunteer records.
3. Donor Privacy
We value our donors and their trust. We do not sell, trade, or share donor information with any outside parties. Donor information is used solely for processing gifts and communicating with donors about museum activities.
4. Sharing of Information
We may share information only in limited circumstances:
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With trusted service providers (e.g., payment processors, email platforms) who assist us in operating our website or services.
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When required by law or to protect the rights, property, or safety of the museum and its community.
5. Cookies & Tracking Technologies
Our website may use cookies or analytics tools to understand visitor behavior and improve our content. You can disable cookies in your browser settings, but some features of the site may not function properly.
6. Security
We take the security of your information seriously. The Tulsa Fire Museum uses appropriate administrative, technical, and physical safeguards to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. While we follow best practices to secure our systems and partner only with trusted service providers, no method of online transmission or electronic storage can be guaranteed 100% secure. For that reason, we cannot promise absolute security, but we are committed to continuously monitoring and improving our safeguards.
7. Children’s Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children.
8. Your Personal Choices
You may opt out of receiving promotional emails by following the unsubscribe link in our messages. Additionally, you may contact us to update, correct, or delete your personal information from our records.
9. Links to Other Websites
Our site may link to external websites. We are not responsible for the content or privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Tulsa Fire Museum
1010 E 8th Street, Tulsa, Oklahoma 74120
Admin@TulsaFireMusuem.org
Effective: October 1st, 2025
Welcome to the Tulsa Fire Museum website (the “Site”). By accessing or using this Site, you agree to these Terms of Use (“Terms”). Please read them carefully. If you do not agree, please do not use the Site.
1. Purpose of the Site
The Tulsa Fire Museum (“we,” “our,” “us”) provides this Site as an informational and fundraising resource. Its purpose is to share the history of the Tulsa Fire Department, promote museum events, accept donations, and provide information about our programs.
2. Acceptable Use
You agree to use the Site only for lawful purposes. Specifically, you agree not to:
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Post or transmit harmful, unlawful, defamatory, or offensive content.
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Attempt to interfere with the operation or security of the Site.
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Copy, reproduce, or distribute Site content without written permission.
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Misrepresent yourself when submitting forms, donations, or inquiries.
3. Intellectual Property
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All text, logos, photographs, graphics, and other materials on the Site are the property of the Tulsa Fire Museum or used with permission.
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You may view, download, or print materials for personal, non-commercial use only.
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Any other use (such as reproducing images for commercial or promotional purposes) requires our prior written consent.
4. Donations & Transactions
Donations made through the Site are processed by trusted third-party vendors. By submitting a donation, you agree to provide accurate payment information. All donations are considered final unless otherwise stated in our Donation/Refund Policy.
5. Links to Third-Party Sites
Our Site may include links to external websites. We are not responsible for the content, policies, or practices of those sites. Visiting linked sites is at your own risk.
6. Disclaimer of Warranties
The Site and its content are provided “as is” and “as available.” We do not guarantee that the Site will be error-free, uninterrupted, or secure. Historical information and exhibits are provided to the best of our knowledge but may contain errors or omissions. Research is ongoing, and accuracy cannot be guaranteed.
7. Limitation of Liability
To the maximum extent permitted by law:
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The Tulsa Fire Museum is not liable for damages arising from your use of the Site, including but not limited to data loss, technical errors, or reliance on provided information.
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This limitation applies even if we have been advised of the possibility of such damages.
8. Indemnification
You agree to indemnify and hold harmless the Tulsa Fire Museum, its board members and volunteers from any claims, losses, or damages resulting from your misuse of the Site or violation of these Terms.
9. Changes to Terms
We may update these Terms at any time without prior notice. Updates will be posted on this page with a new effective date. Continued use of the Site means you accept the updated Terms.
10. Governing Law
These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles.
Effective: October 1st, 2025
The Tulsa Fire Museum (“we,” “our,” “us”) is grateful for your support. This policy explains how we handle charitable donations, refunds, and shipping for items offered through our online platform.
1. Donations
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Tax-Deductible Status: The Tulsa Fire Museum is a registered 501(c)(3) nonprofit organization. Contributions are tax-deductible to the extent permitted by law.
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Finality of Gifts: Charitable donations made without the expectation of receiving goods or services are considered final and non-refundable.
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Donor Records: Receipts will be mailed for all donations over $250, and upon request for smaller amounts.
2. Refund Policy
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Donations: Because donations are voluntary gifts, we do not provide refunds unless there was a clear error (such as duplicate transactions or incorrect amounts entered). Refund requests for donation errors should be made within 30 days of the transaction.
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Store Purchases ("Donations with Benefits"): Items offered through our store (such as merchandise, tickets, or limited-edition collectibles) are treated as donations with a fair market value benefit. Refunds for these purchases are available only in cases of:
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Product defects or damage during shipping.
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Incorrect item shipped.
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Event cancellation (if tickets were purchased).
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Unfortunately, refunds can not be issued for buyer’s remorse, limited-edition items that sell out, or late ticket arrivals after an event has occurred.
3. Shipping Policy
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Processing Time: Orders are typically processed within 5–7 business days after confirmation. During fundraising campaigns or special events, processing may take longer.
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Shipping Methods: We use standard shipping carriers (USPS, UPS, FedEx). Shipping costs and estimated delivery times are displayed at checkout.
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Domestic Shipping Only: At this time, we only ship within the United States.
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Lost or Damaged Items: If an item is lost or damaged during shipping, please contact us within 14 days of delivery for a replacement or refund.
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Donor Responsibility: Please ensure your shipping address is entered correctly at checkout. The museum is not responsible for items shipped to incorrect addresses provided by donors.
4. Event Tickets
Tickets for museum events (such as fundraisers, tours, or special programs) are non-refundable unless the event is canceled by the museum. If an event is rescheduled, tickets will be transferred to the new date or refunded upon request.
5. Contact for Refunds & Shipping Issues
If you believe an error occurred with your donation or store purchase, please contact us at: www.TulsaFireMuseum.org/Contact, or reach out to us via the following information:
Tulsa Fire Museum
1010 E 8th Street, Tulsa, Oklahoma 74120
Admin@TulsaFireMuseum.org
Effective: October 1st, 2025
The Tulsa Fire Museum is committed to ensuring that our website and programs are accessible to everyone, including people with disabilities. We strive to provide a welcoming experience for all visitors, whether engaging with our online resources or attending events at the museum.
Our Commitment
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which provide recommendations for making digital content more accessible. We continuously work to improve the user experience on our website and apply accessibility best practices wherever possible.
Measures We Take
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Website Design: We use clear fonts, structured headings, and high-contrast color schemes to improve readability.
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Alternative Text: Images and graphics on our site include descriptive alternative text whenever possible.
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Keyboard Navigation: Our site is designed to be navigable using only a keyboard.
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Compatibility: We aim to support current versions of major browsers and assistive technologies.
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Ongoing Review: We regularly test our site and welcome feedback to improve accessibility.
Limitations
While we work hard to make all content fully accessible, some historical photographs, documents, or third-party tools may not yet meet every accessibility standard. We are committed to providing reasonable accommodations when requested.
Feedback & Assistance
If you encounter any accessibility barriers on our website or need assistance accessing museum information, please contact us:
www.TulsaFireMuseum.org/Contact
Tulsa Fire Museum
1010 E. 8th Street, Tulsa, Oklahoma 74120
Admin@TulsaFireMuseum.org
We aim to respond to accessibility-related requests within 5 business days.
Future Improvements
Accessibility is an ongoing effort. As we expand our exhibits and digital presence, we will continue to evaluate and enhance accessibility features to ensure equal access for all visitors.
Effective: October 1st, 2025
This Cookies Policy explains how the Tulsa Fire Museum (“we,” “our,” “us”) uses cookies and similar technologies on our website. By continuing to browse our site, you agree to the use of cookies as described below.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They help the site function properly, improve performance, and provide useful information about how visitors interact with content.
2. Types of Cookies We Use
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Essential Cookies: These cookies are necessary for the basic operation of our website. They enable features such as page navigation, secure access to donation forms, and basic site functionality. The site cannot function properly without them.
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Performance & Analytics Cookies: These cookies collect information about how visitors use our site, such as which pages are most popular or how long visitors stay. We may use services like Google Analytics to better understand traffic patterns and improve user experience. All data is collected in aggregate and is not used to personally identify visitors.
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Functionality Cookies: These cookies allow the site to remember your preferences and choices, such as language, display settings, or form inputs you’ve previously entered, so you don’t have to re-enter them each time.
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Marketing & Third-Party Cookies: From time to time, we may embed content or services from third parties (such as donation platforms, video hosting, or social media). These providers may place cookies that track your activity across other websites. The Tulsa Fire Museum does not control these cookies, and their use is subject to the third party’s own privacy and cookies policies.
3. How We Use Cookies
We use cookies to:
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Ensure secure online donation and registration processes.
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Track and measure visitor engagement so we can improve our content and outreach.
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Personalize your browsing experience by remembering settings and preferences.
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Support fundraising campaigns through analytics and, if applicable, targeted outreach.
4. Managing Cookies
You can control or delete cookies at any time. Most browsers allow you to:
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Block all cookies.
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Delete existing cookies from your device.
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Receive a warning before a cookie is stored.
Please note: if you disable or block cookies, some parts of our website may not function properly (such as donation forms, event registrations, or embedded content).
For more information on managing cookies, visit:
www.allaboutcookies.org, or www.youronlinechoices.com
5. Consent
When you first visit our website, you may see a banner or notice asking for your consent to use cookies. By continuing to browse or by clicking “Accept,” you agree to our use of cookies as described in this policy. You may change your preferences at any time through your browser settings.
6. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, law, or our practices. Updates will be posted here with a new effective date.